Official Platform Documents

Privacy Policy cly88
Your Personal Data Protection

Cly88 is committed to protecting every member's personal information to the highest security standards. This document clearly explains how we collect, use, and safeguard your data.

Last Updated: 1 January 2026  |  Version 3.1
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SSL 256-bit Data Protection

All your personal data is processed using military-grade encryption technology, ensuring the security of your information at all times.

Commitment cly88 Privacy to You

Six core principles that underpin how we manage and protect the personal data of every platform member.

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High-Level Encryption

All your personal data and financial transaction information is protected by 256-bit SSL encryption — the same technology used by leading banking institutions worldwide to ensure your information remains inaccessible to unauthorized parties.

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No Sale of Data to Third Parties

Cly88 does not sell, rent, or disclose your personal data to any third party for marketing purposes. Your information is used solely for platform operations and service improvements for you.

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Minimum Data Collection

We only collect data that is strictly necessary to manage your account, process financial transactions, and meet regulatory requirements. No excess data is collected without a clear and legitimate purpose.

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Your Data Control Rights

You have the full right to access, correct, transfer, or request the deletion of your personal data at any time. Our data protection team is ready to assist you in exercising these rights.

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Cookie Usage Transparency

Cly88 uses cookies to enhance your browsing experience. We are transparent about the types of cookies used, their purposes, and how you can manage your cookie settings through your own web browser.

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International Standards Compliance

The cly88 Privacy Policy is drafted in accordance with internationally recognised data protection standards, including the principles set out in Malaysia's PDPA and global data protection guidelines.

1. Introduction and Scope of This Policy

This Privacy Policy explains how cly88 ("we", "our platform") collects, uses, stores, and protects your personal information when you use our website and services. By registering as a member or using any cly88 service, you agree to the terms contained in this Privacy Policy.

This document applies to all cly88 platform users, including registered members, website visitors, and anyone who interacts with our services through any communication channel. We encourage you to read this document carefully as it contains important information about your personal data rights.

2. What Data Do We Collect?

Cly88 collects various types of information to enable us to provide you with a quality and secure service. The following are the categories of data we collect:

Data Category Example Information Primary Purpose
Identity Information Full name, MyKad/passport number, date of birth, gender Identity verification (KYC), regulatory compliance
Contact Information Email address, phone number, residential address Account communications, delivery of important notifications
Financial Information Bank account number, bank name, transaction history Deposit and withdrawal processing
Technical Data IP address, device type, web browser, operating system Account security, fraud detection
Game Data Betting history, gaming activity, wins and losses Responsible gaming support, dispute resolution
Cookie Data Language preferences, display settings, login session token Personalise experience, session security

✅ Important Note: cly88 never stores credit or debit card information directly on our servers. All payments are handled by certified third-party payment processors that meet the highest PCI-DSS security standards.

3. How Do We Use Your Data?

Every piece of information we collect has a clear and legitimate purpose. cly88 uses your personal data for the following purposes:

  • Account Management: To create, verify, and maintain your member account, including mandatory KYC processes.
  • Transaction Processing: To process deposits, withdrawals, and all financial transactions carried out on the cly88 platform.
  • Platform Security: To detect and prevent fraudulent activity, money laundering, and unauthorised use of your account.
  • Customer Support: To provide technical support and resolve any queries or complaints you submit.
  • Legal Compliance: To fulfil regulatory obligations, tax reporting, and any applicable legal requirements.
  • Service Improvement: To analyse usage patterns and improve the overall quality of the platform and user experience.
  • Marketing Communications: To send information about promotions, bonuses, and the latest offers — only if you have given your consent.

4. Legal Basis for Data Processing

Cly88 processes your personal data on a solid legal basis. Depending on the type of processing involved, the bases we rely on are:

  • Contract Performance: Processing required to provide platform services to you as a registered member.
  • Legal Obligations: Required to comply with anti-money laundering (AML) laws, identity verification obligations, and regulatory reporting requirements.
  • Legal Basis: Processing to detect fraud, ensure platform security, and prevent service misuse.
  • Consent: For marketing communications and the use of non-essential cookies, we require your explicit consent, which may be withdrawn at any time.

5. Data Sharing with Third Parties

Cly88 does not sell or rent your personal data to any third party. However, in certain situations, we may need to share your information with the following parties:

  • Payment Processors: Information required to process your financial transactions is shared with licensed and certified payment processors.
  • Identity Verification Provider: KYC data is shared with certified identity verification service providers to ensure the authenticity of your documents.
  • Regulatory Authority: We are required to disclose certain information to the relevant authorities when legally mandated to do so.
  • Technology Provider: Our technical infrastructure providers may have limited access to data within the scope of the services they provide, subject to strict confidentiality agreements.

Our Commitment: All third parties that receive your personal data are bound by strict data processing agreements and are required to comply with data protection standards equal to or higher than those we apply to ourselves.

6. Cookies and Tracking Technologies

The cly88 platform uses cookies and similar tracking technologies to enhance your experience. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
  • Performance Cookies: To collect anonymous data on how users interact with the platform, helping us improve site functionality and speed.
  • Functional Cookies: To save your preferences such as language, display theme, and other settings for a more personalised experience.
  • Analytics Cookies: Helps us understand overall platform usage patterns for the purpose of service improvement.

You can manage or disable non-essential cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some areas of the cly88 platform.

7. Data Retention Period

Cly88 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by applicable law.

  • Active Account Data: Retained for the duration of your active membership on the cly88 platform.
  • Financial Transaction Data: Retained for a minimum of 7 years for compliance with financial and tax-related legal requirements.
  • Game Log Data: Retained for 5 years for dispute resolution and regulatory compliance purposes.
  • Closed Account Data: After account closure, data is retained for 5 years before being securely deleted, unless a longer period is required by law.
  • Cookie Data: Session cookies are deleted when you close your browser; persistent cookies expire on a set schedule, typically between 30 days and 2 years.

8. Your Rights Regarding Personal Data

As a data subject, you have several protected rights regarding your personal information held by cly88. We respect and facilitate the exercise of these rights:

Rights Personal Data You

Cly88 fully recognizes and respects your rights as a data owner. The following are rights you may exercise at any time.

01
Right of Access

You have the right to request a copy of all personal data we hold about you. Requests will be processed within 14 business days.

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Right to Rectification

If any of your data is inaccurate or incomplete, you may request a correction through your account settings or by contacting our customer support.

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Right to Erasure

Under certain circumstances, you may request the deletion of your personal data. Such requests are subject to our legal data retention obligations.

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Right to Data Portability

You may request your personal data in a machine-readable format for transfer to another platform or service of your choice.

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Right to Object to Processing

You may object to the processing of your data for direct marketing purposes at any time, and we will honour that request immediately.

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Right to Withdraw Consent

For processing that relies on your consent, you may withdraw that consent at any time without affecting your rights to core services.

9. Data Security Measures

Cly88 implements multiple layers of technical and organizational protection to ensure the security of your personal data. The key security measures we apply include:

  • Transit Encryption: All communications between your device and cly88 servers are secured by TLS 1.3 protocol with 256-bit SSL encryption, ensuring no third party can intercept or read your data in transit.
  • Storage Encryption: Sensitive data stored in our databases is encrypted using the AES-256 encryption algorithm, recognised as the highest industry security standard.
  • Strict Access Control: Only authorised cly88 staff with a legitimate business need may access your personal data. All access is logged and audited on a regular basis.
  • Two-Factor Authentication (2FA): Our internal systems require 2FA for all staff accessing sensitive data. We also encourage members to enable 2FA on their own accounts.
  • Regular Security Testing: The cly88 platform undergoes regular penetration testing and security audits conducted by certified independent cybersecurity firms.
  • Incident Response Plan: We have tested incident response procedures in place to address any security breach swiftly and minimise the impact on your data.

✅ In the Event of a Data Breach: In the event of a data security breach that affects your rights or freedoms, cly88 will notify you within 72 hours of becoming aware of the incident, in line with international best practices.

10. Contact Our Data Protection Officer

If you have any questions, concerns, or wish to exercise your personal data rights, the cly88 Data Protection team is ready to assist you. You may reach us via:

  • Live Chat 24/7: The fastest method — access directly via the chat icon at the bottom corner of the cly88 platform.
  • Data Protection Email: [email protected] — for official inquiries regarding your personal data and rights.
  • FAQ Section: Visit page FAQ us for answers to frequently asked questions about privacy and account security.

We are committed to responding to all privacy-related enquiries within 3 business days. For requests requiring further investigation, such as data access or deletion, we will notify you within 7 business days regarding the status of your request.

11. Amendments to This Privacy Policy

Cly88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. When significant changes occur, we will:

  • Displaying a clear notice on the cly88 platform homepage at least 7 days before any changes take effect.
  • To send email notifications to all registered members about important changes affecting their rights.
  • Updating the "Last Updated" date at the top of this document.

Continued use of the cly88 platform after changes take effect will be considered acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

Your Data Is Safe. Start Playing with Confidence.

Cly88 safeguards your privacy with the highest encryption technology and a policy of full transparency. Join over 1.2 million Malaysian members who already trust our platform for a safe and enjoyable gaming experience.

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